For starters, the care label has a lot of pertinent information on it. The label has the garments size, where it is made, type of fabric, style number, RN number and care instructions. Care labels help everyone who handles the cleaning of garments know how to safely clean it. The Federal Trade Commission ( FTC ) requires that manufacturers attach a permanent care label to textile garments to provide directions for their care. Manufacturers must list at least one method of safe care for a garment. The rule also stipulates that the care label is easily found, will not separate from the garment, and will remain legible for the garment’s useful life. It also must warn when there is no method for cleaning a garment without damaging it. If you or the cleaner followed the care label and damage to the garment happens, it is the responsibility of the manufacturer. You should return the garment to the store and explain ( With the help of your cleaner if needed) what happened. If the store will not resolve the problem, write to the manufacturer and send a copy of your complaint letter to the FTC. The information you provide the FTC may reveal a pattern or practice requiring the Commission’s attention. If you purchase a garment with no care label, you should contact the FTC, giving the name and address of the store and manufacturer.
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